September 14, 2012
Lottery Retailers Pass Four Month Security and Integrity Probes
BOISE, Idaho – Using undercover operatives
and decoy high-tier winning tickets, the Idaho Lottery has concluded a four
month investigation to protect the security and integrity of all its
games. During the investigation, the
Lottery evaluated cashing procedures of the decoy winning tickets at 128 of its
1150 retailers in 61 cities and towns across
Idaho. The net result of the
investigation showed that 100% of all Idaho Lottery retailers checked had met
all of the security and integrity criteria.
believe protecting the security and integrity of our games is the highest
priority for maintaining public confidence in our business,” stated Jeff
Anderson, Idaho Lottery Director. “This program was created specifically to
protect our players and retailers from internal theft and fraud. The stores selected were a representative
sample of all retail locations statewide. Our reputation for security and
integrity remains unblemished.”
The investigations began in April 2012. Idaho Lottery undercover operatives entered
the retail locations and presented winning tickets for payment, ranging from $3
to $10,000 winners. These tickets were
consistent in design and appearance of legitimate, current Idaho Lottery
Scratch GamesTM. During
the transactions, the retailer clerk’s conduct was monitored to see if they
understood the ticket redemption process, would assist the operative with
Lottery questions, and to determine if any attempt to defraud the operative by
retaining the ticket without providing a claim authorization receipt or by
cashing the ticket and paying less than the value of the prize.
“The tickets presented for validation and claiming at all
the stores looked and played like legitimate Idaho Lottery scratch tickets.
When the clerk would scan one of the decoy tickets at a Lottery terminal, it
triggered the audible “Winner, Winner!” tone, produced a “Claim at Lottery”
receipt and advised the store clerk to tell the player, our operative, that the
ticket needed to be claimed at the Lottery in Boise. The “Claim at Lottery”
message indicates the ticket has a value of $600 or more.” explained Anderson.
of the Idaho Lottery retail locations checked during the investigation
recognized the tickets as being high-tier winners. About 85% of them immediately instructed the
operatives to sign the back of their ticket.
the final step in this process, the Idaho Lottery will continue working with
all of its retail partners and their employees on loss prevention programs to
further maintain public confidence in all Idaho Lottery games.
work with our retailers every day, but the surest way for players to protect
their prizes is to always sign the back of their tickets prior to presenting
them for validation. This secures their ownership of the ticket,” added
Anderson. “Lottery tickets are bearer
instruments and should be treated as cash. Whoever presents an unsigned ticket
for payment is the owner of that ticket.”
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Idaho Lottery responsibly provides a variety of entertaining games featuring
Powerball, Mega Millions, Scratch GamesTM,
and PullTabs with a high degree of integrity to
maximize the dividend for Idaho public schools and the permanent building fund.
Since their inception in 1989, the Idaho Lottery has sold over $2.3 billion in
products, awarded over $1.3 billion in prizes to players, returned more than
$136.5 million in retail commissions, and distributed $552.3 million in Lottery
dividends to Idaho public schools and the Permanent Building Fund. To learn
more, please visit www.idaholottery.com.